Falcon support comes out on top
For the third year in a row, Dassault Aviation took first place in the AIN business aviation support survey, with an overall score that was higher than in 2020. The survey awarded particularly high marks for the following: speed of response in the event of a grounded aircraft (AOG), thanks to our FalconResponse assistance system, which is operational around the clock; the availability of spare parts; and our FalconCare service by the hour program (Essentials, Elite and Select), which tailors our services as closely as possible to individual customers’ needs.
Global network
We provide a global business aircraft support network. The acquisition, in 2019, of the maintenance (MRO) businesses of ExecuJet, TAG Aviation (in Europe) and Ruag has expanded our presence in Asia‑Pacific, Europe, Africa and the Middle East. In 2021, our offering was further enhanced with the expansion of Execujet’s facilities in Kuala Lumpur (pictured above) and Dubai (pictured below), as well as of those of Dassault Falcon Service in Mérignac.